This has many benefits: it allows you to highlight to your staff how valuable they are, it helps you to build strong and positive member relationships, and demonstrates how great your club is to potential prospects.
Bear in mind that if you’d like to feature the review in any of your marketing materials, you need explicit consent from the reviewer first.
What better way to build even stronger customer nigeria rcs data relationships than to surprise them with a reward? Maybe one member has been with your club for five years, or perhaps they always interact and support you on social media. Thank them by giving them a small gift.
It doesn’t have to cost much; it could simply be a voucher for a free training session. Or perhaps a free piece of kit. Recognising the individuals for their support and thanking them with a small gift like this demonstrates just how much you appreciate them. They’ll feel great, knowing they mean a lot to you. And you’ll be encouraging even greater loyalty from them.
Free trials
It’s important that you’re not always focusing on selling to your customers; you need to be providing them with free value too, to encourage them to invest in you. An example of this is offering free trials for training.