Attention via WhatsApp
Customer service via WhatsApp involves using this instant messaging application as a communication channel between your company and your customers.
With over 2 billion monthly active users and the ability to exchange messages between different devices, WhatsApp has become an indispensable tool in the customer service process .
Summary
Customer service via malaysia mobile number list WhatsApp involves using the application to interact with customers, offering services such as sales, assistance and clarification of doubts, making WhatsApp an essential communication channel.
A WhatsApp chatbot, integrated with automation tools, allows you to provide faster customer service, maintain active communication 24/7, and increase customer satisfaction.
To improve service, it is crucial to personalize automatic messages, add welcome messages and detailed descriptions in WhatsApp Business, be agile, personal and relevant in responses, and consider integration with customer service solutions such as Zendesk for more effective and productive management.
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In this article you will learn:
What is WhatsApp support?
What is a chatbot for WhatsApp?
What to write in an automatic WhatsApp message?
How to add a welcome message on WhatsApp?
How to add quick replies on WhatsApp?