Call Center in the home office: how IP PABX can help your team's productivity.

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babyrazia114
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Call Center in the home office: how IP PABX can help your team's productivity.

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With the advancement of the internet, with high-speed broadband providers available at low cost, IP PBX has become established among small and large businesses. See how this service can help your call center service!


The home office is here to stay



With the sudden arrival of the pandemic, many companies were faced with the saudi arabia companies email list need to adapt quickly. Many of them did not have the necessary tools for this transition. In this post, we will talk a little about PABX technology and how it can help companies that need to migrate their call centers to new spaces.

Despite being an old work model, home office, or working from home in its literal translation, has never been as much of a topic as it is today. Companies from various sectors have had to adapt to the new challenges generated by the pandemic. The transition had to be made quickly and many companies faced several challenges in making this change in a healthy and profitable way. Many of them were not prepared for this sudden change in model and, therefore, did not yet have the necessary tools.
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In addition, another important factor can already be noted. Thinking long-term, this new work model is here to stay, and several companies are already envisioning and planning the adoption of home office, whether fixed or hybrid, for the post-pandemic future. And this is due to several factors, such as cost reduction and the possibility of providing a healthier work environment for employees.

According to a study conducted by FGV professor André Micelli, home office will grow by 30% even after the pandemic cases stabilize. Therefore, businesses need to be vigilant, as adopting this model can be beneficial for both parties: employers and employees.
In this post, we will talk about how we can use technology to our advantage during this transition. More specifically, we will explain in a simple way how we can use IP PBX to implement a call center anywhere in the world, including at home.
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