What is in store with the new ConvinGPT?

[Jahangir147]

The queries are just a small part of the innovation. We have a bigger purpose here.

Development of Phase 1 simplifies managers' day-to-day tasks. Next up are exciting additions that boost the efficiency of managers and agents in a wide range of settings.

Entity Recognition: Extract critical information in the conversation and help put it together to build actionable next steps for agents.
Sentiment Analysis: Highlight client emotions exhibited during an interaction and summarise overall conversation sentiment.
Information correctness benchmarking: Validate credibility of information agents share with customers.
Auto-call summary: Summarize conversations better, including critical discussions that need attention.
I’d say we are just getting started. Our product team envisions resolving more significant contact center challenges with ChatGPT.

So, stay tuned! Lots of exciting announcements are in order.

Get ready to experience the power of iceland mobile database conversation intelligence with ConvinGPT!
Uses AI to detect forged documents
Ensures regulatory compliance in financial transactions
Enhances security in hiring and onboarding
5. Automated Income Verification System
Financial institutions assess income before approving loans. An automated income verification system retrieves and analyzes income details without manual intervention.

Confirms salary and tax records instantly
Speeds up mortgage and credit approvals
Reduces fraud in financial applications