B2C and B2B e-commerce – 4 important differences

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B2C e-commerce and B2B e-commerce are essential tools for every business in today’s world of online shopping. Both B2C and B2B sales platforms have their own characteristics, but there are many differences and similarities between them. The entity that buys the product is the main difference in the case of B2C and B2B. What are the other differences? Read the article to find out more.

B2C and B2B in e-commerce – main differences – index:
B2C and B2B e-commerce
B2B and B2C – differences
Summary
B2C and B2B e-commerce
B2B (business-to-business) e-commerce is a type of business that sells products from one company to another company. This is an ideal solution for a company that cooperates with several producers. This type of solution is often used by paper companies, but recently it has been used by all types of such entities.

On the other hand, B2C e-commerce is one of the most popular bahamas whatsapp number database models. It is simply an online store and its form is known to everyone. It is the form of detailed commerce, in which companies offer their products to individuals.

B2B and B2C e-commerce
B2B and B2C – differences
What are the differences between B2C and B2B e-commerce ? The first is the cart value. In the B2C model, there are only a few products involved, for example, a blouse and two pairs of pants. In the B2B model, orders concern a few dozen items, which are delivered using trucks. This impacts the order quota.

Purchasing using a B2C platform is done privately, from the comfort of your own home. In the case of B2B , the purchasing decision is made by the decision makers. These are usually the leader, the accountant and the stockist. The features of the platform require different types of access (some users can complete their order, others can view the purchase history or change the settings).

Both platforms have different types of price lists. In B2B , almost every company has different ones: rates, payment options, and delivery methods – all of these are the result of long-term negotiations. On the other hand, in B2C business, sometimes a specific group of customers receives discounts, usually loyalty discounts , similar to those received when subscribing to the newsletter.

The other distinction is related to repeat orders. Regular customers rarely buy the same item twice in a row. While on a B2B platform we see the same assortment being purchased all the time, only the quantity changes.

Business-to-business systems are often used on desktop computers, laptops and tablets. The mobile version of the system is rarely needed – sometimes in exceptional circumstances. This is due to necessity and convenience, as it is difficult to process an order that spans several hundred lines in the spreadsheet via smartphone. There is a big difference in the case of B2C. Younger users in particular like to buy goods via their phone. This saves them a lot of time, as they can do it whenever they are.

The topic of delivery looks different in the case of B2C and B2B. In the case of B2C , the most popular option is the courier, parcel machine or pick-up point. Customers are usually happy when their order is delivered the next day. B2B sales offer the possibility of choosing the right day and time for delivery. Delivery is the most important element of the sales process. To deliver on time, the package must be completed, transported and picked up, all at the right time and by the right people.

B2B and B2C e-commerce
Summary
E-commerce consists of many different types of marketplaces that connect the receiver and the seller throughout the entire sales process. There are many types of transactions that differ according to the target group, while the most prevalent are B2B and B2C sales platforms . Although they have specific common features, they are fundamentally different. The essential differences relate to the value of the cart, the price list and the people responsible for the purchase orders.