People tend to trust the recommendations of their friends and acquaintances, which is why various referral programs have become one of the most effective tools for attracting clients.
A referral program is a partnership system that encourages existing customers to recommend a company or its product for a certain reward.
When implementing a referral program in your online store, you must ensure that all partners are registered and provided with unique referral links. When a referral link is used to make a purchase, the participant who cryptocurrency data attracted the client receives their reward in the form of a commission from the sale. Integrating the right referral program tools into your online store and creating an attractive reward system allows you to quickly increase sales without much expense on promotion.
Customer support
80% of online shoppers believe that customer experience plays a vital role in their purchasing decisions, and one of its key components is quality support. That is why it is important for online stores to create a customer support service that will provide quick answers to questions, assistance in choosing a product, and a personalized approach.
Using instant messengers, email, corporate telephony and other channels helps build a flexible system for communicating with customers. In addition, the introduction of automated chatbots guarantees quick responses and 24/7 support. A well-coordinated support service increases customer satisfaction and confidence in your online store, encouraging repeat purchases.