Archives, nowadays, are no longer made only of paper documents and the reason is very simple: the digital document has enormous advantages compared to the physical counterpart. The advantages are:
Economic : relating to the production and storage of paper documents;
Temporal : in terms of time and efficiency, just think about how complex it is to perform a manual search among piles of papers; and how simple it is – on the other hand – to perform a keyword search in a well-indexed digital document;
Correctness : digitalized management, through well-structured and, where possible, automated standard processes, leads to a significant reduction in errors, with a consequent increase in safety.
Thanks to the dematerialization of documents and the digitalization ivory coast whatsapp resource of processes , in fact, the management of customer relations changes completely. By extracting data from digital documents, in fact, the company has the possibility of truly “knowing” its customers, dividing them into increasingly specific clusters based on homogeneous characteristics, to carry out increasingly tailored dialogues until reaching personalization .
But, if it is true that the electronic document has significant advantages over the management of the paper document, it is also true that it is necessary to adopt certain precautions and respect precise requirements to ensure its full validity . When we talk about documents and contracts related to the insurance sector, we must keep in mind not only the rules that generally regulate all electronic documents - Digital Administration Code and AgID Guidelines - but also pay attention to the correct use of electronic signatures and any provisions of the sector legislation, such as the IVASS regulation.
Furthermore, as we will see shortly, it is necessary to distinguish two possible scenarios:
Dematerialization of documents , i.e. the scanning of original paper contracts, which feature handwritten signatures;
Digitalization of processes , with the production of natively digital documents and signed with electronic or digital signatures.
In the transition from analog to digital management, it is highly likely that you will find yourself faced with both situations, which as we will see shortly, each deserve the right attention.