Encourage customers to come to your store

[tanjimajuha20]

Having the best price is no longer the main ingredient in the recipe for a successful retail business. What you must put first in order to lead the competition is the best customer service.

A recent Econsultancy france telegram study found that 60% of consumers are willing to pay more for better service because it makes them happy. And happy customers are more likely to stay loyal to your business, right?

So, here are some examples of how an SMS campaign can improve your customer service.




Look outside! A long line of customers is barely holding back, waiting for your offer. How is this possible? It’s quite simple with smart use of SMS messaging service and a really good excuse for customers to come to your store. We have many ideas for your SMS campaigns. Let’s look at some of them:

Give your customers a sense of privilege by sending them a notification about the start of sales an hour before they start;
use the element of mystery, motivate your customers to use SMS with a secret code or a secret coupon that gives them an attractive discount;
Encourage customers to leave the house even on a rainy day by offering a one-day sale just for SMS subscribers;
Run a contest where people have to submit a keyword to you to win a nice gift.
Not sure if your mobile list is big enough? Then it's a smart move to tell your audience about your mobile email program on your website or through print or digital advertising.

We remind you that SMS campaigns should only be carried out with the consent of clients.

So, you can’t just buy a database of phone numbers and launch your SMS campaign. It’s illegal, bad for your reputation, and ultimately not worth your time, as the recipients probably won’t be interested in your product.