Learn how to improve business process management with Google!

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Business process management is a concept that has become increasingly popular due to its importance within organizations of all sizes.

It is no wonder. According to an article published on the O Globo website , six out of ten companies close their doors in less than five years , mainly due to a lack of planning and structuring.

One of the reasons for a lack of planning involves not knowing the organizational procedures. However, when they are clear and managed efficiently, the business can avoid being part of these statistics.

In this article, we will understand what corporate systems are, the employment database types, the management of these processes and their effective implementation in your company. Enjoy reading!

What are business processes?
Business processes are structured sequences of activities and tasks performed by an organization to achieve a specific goal, such as producing an item or providing a service. They are essential to the efficiency and consistency of operations, enabling the standardization and optimization of workflows.

Therefore, the concept refers to a set of activities related to the organization's routine, aiming to deliver maximum value to the customer.

These processes determine the sequence of a company's activities and, as they are directly related to the functioning of the business, they include all the elements that are part of them.

In short, they are responsible for defining and demonstrating what must be done, how it will be done and who will be responsible for doing it.

What are the types of business processes?
There are basically three types of organizational procedures: primary (also known as essential), support, and managerial. Let's talk about each of them.

Primary or essential
Essential processes, known as primary processes, encompass all the activities that are fundamental for the organization to achieve its goals in the market. This includes: product development, production, marketing, delivery, after-sales service, etc.

Support or support
These processes do not involve direct contact or delivery of value to consumers, serving as support for other procedures.

The idea is to facilitate the execution of primary processes, making them more relevant to the entire value chain. Two good examples would be HR management and IT infrastructure .

Managerial
Management procedures are also aimed at supporting other processes, however, with a greater focus on measuring, controlling and monitoring them.

Its main objective is to coordinate primary and support activities, recognizing bottlenecks and proposing improvements to make the company more efficient.

Among the main examples, we can mention performance management, organizational governance and even strategic business management.