Sprout's Zendesk integration dasboard where Sprout denmark business email list automatically looks up users who’ve messaged you from your Zendesk instance and matches them with an existing profile.
This helps customer care teams create Tickets easily and assign priority tags to the comments more easily. They can also coordinate with other team members more easily and document the Ticket status.
and assign priority, tags and provide a description of the issue.
Another example is Sprout’s Hubspot integration, which fortifies customer support with intuitive ticket routing and updates. Manage your HubSpot contacts and tickets directly from Sprout’s Smart Inbox. Link relevant social profiles to HubSpot contacts and then view, edit, create and comment on all HubSpot tickets directly from Sprout.
Sprout's Hubspot social media intergration dasboard that enables you to link relevant social profiles to HubSpot contacts and then view, edit, create and comment on all HubSpot tickets directly from Sprout.
Create meaningful customer experiences by tailoring your messages to customers’ unique needs and also use the data to identify trends to improve your care.
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Combine social media data with business intelligence for cross-channel insights
Social data is the bedrock of business intelligence because it brings context to organization-wide data. It uncovers audience insights needed to interpret trends, develop predictions and create informed, data-driven decisions.
With Sprout Social’s Salesforce integration and Tableau Business Intelligence (BI) Connector, you can leverage the power of social data to create a 360-degree view of your customer and inform wider business insights.
Sprout's Zendesk integration dashboard where care teams can create tickets
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