Digital Transformation Trends

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Empowering employees: With the application of generative AI, enterprises can achieve significant improvements in productivity; in terms of talent management and development, it provides new possibilities for employee education, training and experience transfer, making management more efficient and convenient.

Deepening customer interaction: Dr. Jian Lifeng took forex database e-commerce as an example and pointed out that generative AI allows e-commerce to provide more humanized services because chatbots will be able to understand and respond through natural language, thereby deepening interaction with customers.
Further reading: How does ChatGPT drive enterprise transformation? Jian Lifeng and Chen Penong emphasize employee empowerment and transparency




Digital transformation brings new consumer-centric business models to enterprises, which not only helps reduce operating costs, but also supports business growth goals. Trends include: