The rating column allows you to record individual ratings
Posted: Tue Jan 28, 2025 3:55 am
Creating a Rating Scale
You want to query the availability of your customer hotline using a scale from very good to very bad: Create a column in your table with the column type “Single Select” and enter the values from very good to very bad for the individual single select options. Then name the column “Availability of customer support”.
You want to query your customers about specific belarus rcs data concerns using a free text field that can be filled in individually: Create a column with the column type “Long Text” and name it “Individual Concern”.
Continue in this way until you have stored all the questions that you want to ask your customer later in the web form in your base. Your customer feedback will later appear automatically in the individual rows of the table.
Creating the web form
There is already a web form for the queries that we have added to the base. For the others, create a new one as follows:
Open the “Forms” tab in the upper right corner
Click on “Create new form”
Select “Traditional Form” and name your survey
The web form builder will now open automatically, where you can make further customizations
Alternatively, you can click on the small pencil next to the name of the form in the “Forms” tab, so you can also adapt or change existing web forms
Basically, your form is now almost ready for use. In the next steps, we just want to make it a little more understandable for your customers. For example, by giving them help with various questions, thanking them or briefly explaining what the query is about.
You want to query the availability of your customer hotline using a scale from very good to very bad: Create a column in your table with the column type “Single Select” and enter the values from very good to very bad for the individual single select options. Then name the column “Availability of customer support”.
You want to query your customers about specific belarus rcs data concerns using a free text field that can be filled in individually: Create a column with the column type “Long Text” and name it “Individual Concern”.
Continue in this way until you have stored all the questions that you want to ask your customer later in the web form in your base. Your customer feedback will later appear automatically in the individual rows of the table.
Creating the web form
There is already a web form for the queries that we have added to the base. For the others, create a new one as follows:
Open the “Forms” tab in the upper right corner
Click on “Create new form”
Select “Traditional Form” and name your survey
The web form builder will now open automatically, where you can make further customizations
Alternatively, you can click on the small pencil next to the name of the form in the “Forms” tab, so you can also adapt or change existing web forms
Basically, your form is now almost ready for use. In the next steps, we just want to make it a little more understandable for your customers. For example, by giving them help with various questions, thanking them or briefly explaining what the query is about.