Before we look at the customer service process on the messenger, through the mexico number lookup platform, check out some features of this version developed especially for companies.
Features of Official WhatsApp (WABA)
Stability:
With a WABA account, the company number is connected directly to the official WhatsApp provider, through Digisac, ensuring a stable and controllable connection.
Lower risk of ban:
WhatsApp performs a business verification through Facebook to validate the business policy and authorize automation. This reduces the risk of being banned for violating established automation rules.
Security:
The WhatsApp WABA account is more secure, as its activation requires proof of the company's documentation with Facebook and approval of the WhatsApp number.
With a WABA account you don't depend on a cell phone, as WhatsApp is no longer an application and becomes a service tool integrated with Digisac.
Allows mass shooting:
Using pre-approved message templates, it is possible to send mass messages, boosting the company's sales. It is worth remembering that this sending has associated CBP costs.
Allows the use of interactive messages :
WhatsApp’s interactive messaging, with buttons and lists, offers a powerful way for businesses to effectively connect and engage their target audience (Download our eBook here ).
Now, yes! Let's move on to the service provided through WhatsApp WABA integrated with Digisac
On the Official WhatsApp, all messages actively sent to customers can be created directly on the Digisac platform, but they need to go through an approval process (pre-approved message models – Templates) with WhatsApp.
Once the template is approved, you can use it in the platform's chat, during conversations, individually or through campaigns. Just send it to the contact and wait for a response to continue the chat. It's that simple!