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Customize and scale features and add-ons

Posted: Sun Dec 22, 2024 9:24 am
More integration options
Since general-purpose CRMs must cater to a wide range of industries, they are more likely to offer a wider range of integration options than a SaaS-specific CRM would. An industry-specific CRM may only allow a limited number of integrations.

A general-purpose CRM might be a better choice for companies that already have an established and favored tech stack.

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General-purpose CRMs have a large customer base, which provides more feedback cellphone number philippines and incentives to make their interfaces as easy to use as possible. This is great news for companies in all industries.

Not only will a general-purpose CRM have a simple interface, but it will also house a lot of different features, with the ability to customize your experience to fit your business goals and sales processes.

More flexible pricing than industry-specific CRMs
An industry-specific CRM may be cheaper than a general-purpose one, but its pricing is often more rigid. With a general-purpose CRM, you have the flexibility to choose a plan within your budget and add features as you see fit.


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Nutshell, for example, offers flexible plans that don’t skimp on features you need. Plus, you get the benefits of thousands of integrations to connect and native add-ons to enhance your sales process with email marketing, landing pages, or scheduling software, among others.

Should I use a SaaS-specific or general-purpose CRM?
So now that you’ve seen the difference between a SaaS-specific and a general-purpose–and the advantages of each–it should be a clearer choice about which one to choose for your business.

Not sure yet? Well, if you’d prefer a SaaS-tailored interface, a faster setup time, and don’t mind limited integrations and rigid pricing, then a SaaS-specific CRM may be the right option for you.

Otherwise, if you have a preferred tech stack that could benefit from CRM integration capabilities, want a f