Best Practices for Implementing AI Successfully
Posted: Wed Feb 12, 2025 10:54 am
Context: Listening at scale to understand the meaning behind and value of customer conversations, identify root causes, and strategically plan for future needs, growth, and outcomes.
Comprehension: Data discovery and synthesis derive from understanding the threats, frustrations, and opportunities customers face.
Connection: Integrating the voice of the customer with micro- and macro-business decisions with a relevant data source representative of the customer demographics leads to more meaningful, informed decision-making.
Here’s how to implement AI effectively in your organization now – and in the future.
Review your existing tools to determine what vietnam whatsapp number data your organization uses the most, who has expertise, and how your people collaborate, because AI can help improve process efficiencies.
Collect diverse, high-quality, industry-specific training data, because the AI’s only as good as the data it’s trained on. Aim for variety in speakers, accents, context, etc., to improve its robustness and accuracy.
Continuously improve through iterative training. As you get more user data, retrain models periodically to improve their performance over time. Measure speech recognition and intent classification accuracy using set tests and monitor metrics to check if and when retraining is needed.
Plan for security and privacy, anonymizing data, encrypting audio in transit and rest, and carefully controlling access to training data. Stay up-to-date on all regulations to ensure compliance.
Comprehension: Data discovery and synthesis derive from understanding the threats, frustrations, and opportunities customers face.
Connection: Integrating the voice of the customer with micro- and macro-business decisions with a relevant data source representative of the customer demographics leads to more meaningful, informed decision-making.
Here’s how to implement AI effectively in your organization now – and in the future.
Review your existing tools to determine what vietnam whatsapp number data your organization uses the most, who has expertise, and how your people collaborate, because AI can help improve process efficiencies.
Collect diverse, high-quality, industry-specific training data, because the AI’s only as good as the data it’s trained on. Aim for variety in speakers, accents, context, etc., to improve its robustness and accuracy.
Continuously improve through iterative training. As you get more user data, retrain models periodically to improve their performance over time. Measure speech recognition and intent classification accuracy using set tests and monitor metrics to check if and when retraining is needed.
Plan for security and privacy, anonymizing data, encrypting audio in transit and rest, and carefully controlling access to training data. Stay up-to-date on all regulations to ensure compliance.