Call transcription provides

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You enhance agent performance and turn rookie agents into seasoned experts key features: offers immediate . Answers to agent questions with ai agent assist uses automated speech recognition software for real-time . call summaries with recommended action items so agents don’t need to take . Notes during calls limitations (g2)certain features, such as voicemail setup and call routing, are not . Very intuitivestandard customers must upgrade to at least the pro tier to gain access to .

Numerous integrations, which can be a barrier for smaller audit directors auditors email list businessespricing standard: $27 per user per . Month ($15 if billed annually)pro: $35 per user per month ($25 if billed annually)enterprise: custom . Pricingdialpad ratings & reviews g2: 43/ 5 (230+ reviews)capterra: 42/ 5 (500+ reviews)6 callhippo best . For call insights and coachingcallhippo, known for its business phone system features, is another call . Center ai software that offers call insights combined with ai-powered coaching it caters to use .

Cases across sales, support, marketing, and operations with advanced functionality like talk-to-listen ratio, sentiment analysis, . And topic extractionkey features:analyzes customer sentiment based on voice patterns to deliver personalized experiencesidentifies recurring . Themes and topics that offer insights into customer pain points and trendstracks conversation ratio between . Agents and customers for maximum loyalty and retentionlimitations (g2)the app/interface is tough to use, and . You don't get notifications on the dialer on the desktop/laptop interfacepricingstarter: $18 per user/month if .