in a drawer gathering dust?
Posted: Mon Apr 21, 2025 8:32 am
An Operating Manual is therefore an objective tool so that nothing within it is open to interpretation, but rather it is easily replicable.
But are we sure that a manual is enough to ensure that an inexperienced affiliate manages the point of sale in an excellent way?
But above all, how can a franchisor be sure that each franchisee actually uses the Operations Manual and does not leave it
Reting then questioned this tool to analyze whether there were any critical points, bringing to light that the Operating Manual has 3 critical points. Even if written perfectly, in business owner data fact, problems arise in those who must put into practice all the information present within it, therefore in its functioning. Let's see together what these 3 problems are in the functioning of an Operating Manual in franchising :
1- The store manager does not use the Operations Manual : This is certainly the most obvious problem, the one that comes into play when the store manager, or the person who has the task of ensuring the correct functioning of all activities within the store, forgets the Operations Manual in the drawer and never uses it.
But are we sure that a manual is enough to ensure that an inexperienced affiliate manages the point of sale in an excellent way?
But above all, how can a franchisor be sure that each franchisee actually uses the Operations Manual and does not leave it
Reting then questioned this tool to analyze whether there were any critical points, bringing to light that the Operating Manual has 3 critical points. Even if written perfectly, in business owner data fact, problems arise in those who must put into practice all the information present within it, therefore in its functioning. Let's see together what these 3 problems are in the functioning of an Operating Manual in franchising :
1- The store manager does not use the Operations Manual : This is certainly the most obvious problem, the one that comes into play when the store manager, or the person who has the task of ensuring the correct functioning of all activities within the store, forgets the Operations Manual in the drawer and never uses it.