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Importantly, learners can ask Coursera Coach as many questions as they’d like without feeling judged or embarrassed. As another learner said, “Coursera Coach is like having a smart best friend.

They completely understand the course and have dubai cell phone number list the patience and intelligence to break it down for you.” It’s an ever-present learning companion, ready to offer guidance whenever a learner faces obstacles, making the online learning experience more enjoyable and frictionless.

Use case 2: Strengthening confidence and mastery through recall

Before a learner attempts a graded assessment, Coursera Coach offers interactive practice to enhance their confidence and mastery of the material. We introduced this feature knowing learners want to apply their new knowledge as they learn and benefit from additional practice opportunities. Early in our research, learners expressed a desire not only to ask Coursera Coach questions but for the tutor to ask them questions to stimulate deeper reflection, a key element of Socratic learning. In our next iteration, we built the “Help Me Practice” feature with this framework in mind.