Page 1 of 1

Public service managers

Posted: Mon Jan 06, 2025 4:50 am
by nrumohammadx1
This also means that there is no obligation for Italian citizens to activate a PEC mailbox. In fact, in the absence of a digital domicile registered with INAD, Public Administrations will continue to communicate with citizens through traditional channels, including paper mail.

INAD offers the possibility, to citizens who want to elect their digital domicile, to receive official notifications, payment notices, administrative documents and other important communications from Public Administrations in a totally digital way, allowing them to save on paper documents.

The activation of the Index can certainly be considered as an important evolution of digital administration, implementing a new, modern and efficient communication system in the relationship between institutions and citizens.

INAD can be consulted from 6 July 2023, without the need for authentication and promptly via the tax code of the recipient you wish to reach. As shown in the publicly available technical documentation, the following subjects can also access INAD via API, in application cooperation:

• Public administrations ; in the case of a digital domicile declared in INAD, the germany whatsapp resource PAs are required to send communications with legal value to such digital domicile


All others, such as companies or private citizens, can consult INAD only in a one-time manner.

Electing a digital domicile, how to do it and what it entails
To elect your digital domicile, you must access the INAD portal and register for the service through a digital identification procedure.

Therefore, in order to elect a digital domicile on INAD today, a private citizen must:

· have SPID , CIE or CNS digital identity

· Have a certified e-mail address or a qualified certified electronic delivery service.

Therefore, if the citizen does not have an active digital identity, as well as a PEC/SERCQ, he/she will not be able to register on INAD.

Guide - Electronic Certified Delivery Services

It is important to remember that, once the digital domicile has been elected, the citizen is required to monitor and maintain it correctly.