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Trends identified in customer behavior

Posted: Mon Jan 06, 2025 5:41 am
by phonenumberlist
Visualizing customer journeys
Real-time data analysis allows you to see every step your customers take along their purchasing journey. You can then examine all levels of the customer journey as follows:

You can identify every pain point and eliminate obstacles by mapping the customer journey this way.

One of the most significant benefits of data analytics is the ability to predict customer behavior based on the details collected. With predictive analytics, you can see how australia whatsapp customers tend to behave and what further actions you can expect from them.

For example, one of the trends in customer behavior today is the growing demand for sustainable products: 66% of customers put sustainability first when shopping. By noticing this trend among your target audience, you can showcase sustainable products right on the homepage of your e-commerce site to make them more visible to web visitors or highlight sustainable packaging as a top priority.

Personalized Marketing Strategies
Personalization is key to customer satisfaction because that’s what consumers want from brands. In fact, 71% of shoppers expect companies to provide a personalized experience, and 76% are frustrated when they don’t get it.