As with all logistics solutions, there is a maximum weight and dimensions for sending your orders through the OCA platform.
In this case, the maximum weight is 25 kg and the dimensions (the sum of the sides) must not exceed 2.10 linear meters (height, length and width).
Can I know the shipping cost before processing it?
Yes! The OCA shipping platform offers a shipping calculator so you can know the value before shipping. To do this, it takes into account the origin address, the destination address, the chosen delivery time (from 24 to 48 hours or from 48 to 96 business hours) and the dimensions of the package.
The shipping cost is estimated , as you will find cambodia phone data out the final price at the OCA branch, where they will weigh and measure your package again and confirm the actual cost (it usually does not vary much).
A woman demonstrates how the OCA shipping calculator works with a screenshot of the tool behind her.
How do I pay for my shipments?
At the moment, the OCA shipping platform only offers the payment on arrival option . This means that the shipping cost must be paid by your customer when they receive their purchase.
However, the company assures that, from now on, it will enable the option of online payment and payment at origin (that is, you will be able to pay for it yourself at the branch when you send the package).
OCA tracking: how can I see the progress of my shipments?
It's easy! Log in to your account on the OCA shipping platform , select the option “My Profile” > “My Shipments”. There you will be able to see the history of the packages you have sent and track your current shipments in real time.
Informative image to explain how to track OCA shipments.
OCA Tracking Shipments from the platform / Source: OCA Shipments
Is the OCA shipping platform the most suitable logistics solution for my online business?
It depends. If your business's shipping volume is medium to low, this platform may be the right choice. On the other hand, if the volume is high or growing steadily, the ePak for Business service may be more convenient .
Similarly, if you sell through Tiendanube you can access multiple logistics solutions, including Envío Nube , which we designed specifically so you can unify management and simplify it within your administration panel.