Integrative. You can use the platform for integrating SMS into an application or CRM. Such a platform will help you create and automatically synchronize messages, assign triggers and receive analytics. It is also possible to add advanced features and plugins that suit your needs. This way, you can contact customers at any time, regardless of their location, and provide them with important information at the right time.
How to Use Transactional Messages in Your Mobile App
To attract more users to the app, companies are using multiple marketing channels along with text messages. So it is likely that those users who did not confirm receipt of the push will be able to see the promotion launch. And the in-app messages stimulate further purchase actions.
How to send a transactional message? You can do it with the help of the SMS API, which allows you to send informative texts to your target audience through simplified actions on the phone. What should be done? Integrate, assign an audience from your base, and set an event and possible reply. Then, set up a message and sender ID.
After the completed actions, the automated platform will send the client a unique transactional SMS. If this is an order, then it's a confirmation of the order, and if this is a service booking, then a booking confirmation. In this way, you simplify the interaction with the client, instantly responding to his needs through a secure communication channel.
Ease of use. A good program should have a clear interface that is intuitive to use for setting up text messages.
Support. You should receive prompt support from the developers and a complete answer to your questions that arise while using the tool.
Functionality. Explore the features and functionality of SMS-sending software. Choose from those that can reach your target base globally, track delivery and engagement analytics, and email-to-SMS support.
Examples of Transactional Messages
SMS marketing has many impactful benefits, which is why large and small brands use this strategy to reach customers and profit in their business. Transactional SMS messages are relevant throughout the whole customer journey. Below, you’ll find common practices for using this notification channel.