The action stage is divided into 3 phases:
Posted: Wed Jan 22, 2025 8:23 am
The process was planned, employees were trained and execution is happening normally, without any major problems.
But more still needs to be done to achieve good PDCA process automation.
As we mentioned in the previous item, the execution needs to provide means of measuring its performance, since this data will be applied at the time of analysis.
With data in hand, it is necessary to verify whether the execution is occurring normally and, therefore, whether it will be possible to achieve the objectives .
It is common for this stage to identify several points for improvement, whether in accelerating an execution stage or adding more controls to ensure security at specific times.
Once the deviations are identified, we are able to move on to the next — and final — step of process automation: the action (or adjustment) stage.
4. Action (or adjustment)
Once the process has been planned, psychiatrist email addresses executed and analyzed, it is time to make fine adjustments to obtain maximum efficiency from each stage, before the definitive automation of processes.
In the last stage of the PDCA methodology, we have the continuous improvement process, where we will focus our efforts on making adjustments or, if necessary, improving what is already working very well.
continuous improvement actions : where points that are not a problem for the process will be identified, but that can be optimized. For example, improving the performance of user registration with a CRM system .
Failure prevention actions : where critical points in the execution of a process will be identified, which can generate serious consequences. For example, there is no backup for user registration in the ERP system , how will this be resolved to avoid serious problems in the event of data loss?
error correction actions : this is the worst case scenario, since it involves dealing with a problem, whether foreseen or not, that has occurred. Even so, this action is extremely important for the cycle as a whole. For example, if the system users' data has been corrupted, what should we do?
As you can see, the action step is fundamental to the PDCA cycle — and to a good process in general. Without it, we would certainly have an incomplete process, or worse: susceptible to planning errors.
How to identify what needs to be automated?
Now that we have a general context of the PDCA model and its benefits, let's delve a little deeper into the last two steps: Analysis and Action.
To do this, we need to do an exercise while looking at the execution of a certain step of a process. With 3 simple questions, it is possible to get an idea of what can be improved through automation:
But more still needs to be done to achieve good PDCA process automation.
As we mentioned in the previous item, the execution needs to provide means of measuring its performance, since this data will be applied at the time of analysis.
With data in hand, it is necessary to verify whether the execution is occurring normally and, therefore, whether it will be possible to achieve the objectives .
It is common for this stage to identify several points for improvement, whether in accelerating an execution stage or adding more controls to ensure security at specific times.
Once the deviations are identified, we are able to move on to the next — and final — step of process automation: the action (or adjustment) stage.
4. Action (or adjustment)
Once the process has been planned, psychiatrist email addresses executed and analyzed, it is time to make fine adjustments to obtain maximum efficiency from each stage, before the definitive automation of processes.
In the last stage of the PDCA methodology, we have the continuous improvement process, where we will focus our efforts on making adjustments or, if necessary, improving what is already working very well.
continuous improvement actions : where points that are not a problem for the process will be identified, but that can be optimized. For example, improving the performance of user registration with a CRM system .
Failure prevention actions : where critical points in the execution of a process will be identified, which can generate serious consequences. For example, there is no backup for user registration in the ERP system , how will this be resolved to avoid serious problems in the event of data loss?
error correction actions : this is the worst case scenario, since it involves dealing with a problem, whether foreseen or not, that has occurred. Even so, this action is extremely important for the cycle as a whole. For example, if the system users' data has been corrupted, what should we do?
As you can see, the action step is fundamental to the PDCA cycle — and to a good process in general. Without it, we would certainly have an incomplete process, or worse: susceptible to planning errors.
How to identify what needs to be automated?
Now that we have a general context of the PDCA model and its benefits, let's delve a little deeper into the last two steps: Analysis and Action.
To do this, we need to do an exercise while looking at the execution of a certain step of a process. With 3 simple questions, it is possible to get an idea of what can be improved through automation: