1. Sprout Social
Sprout Social offers all-in-one social media management solutions, including AI-powered listening and granular sentiment analysis.
Screenshot of Sprout Social's Listening feature that reports sentiment analysis and sentiment trends based on AI-powered social listening.
Monitor millions of conversations happening in your industry cyprus b2b leads across multiple platforms. Sprout’s AI can detect sentiment in complex sentences and even emojis, giving you an accurate picture of how customers truly think and feel about specific topics or brands.
View the average customer sentiment around your brand and track sentiment trends over time. Filter individual messages and posts by sentiment to respond quickly and effectively.
Sprout also supports multilingual sentiment analysis, which helps you understand and resonate with a diverse, international customer base. Access a full scope of data tagged and filtered by smart category, without changing your query, whether by people, place, product or more. Furthermore, our Queries by AI Assist feature generates keyword suggestions for Listening queries that can further enhance your analysis landscape
2. InMoment (Lexalytics)
InMoment is a customer experience platform that uses Lexalytics’ AI to analyze text from multiple sources and translate it into meaningful insights.
Screenshot of InMoment's sentiment analysis tool.
It supports over 30 languages and dialects, and can dig deep into surveys and reviews to find the sentiment, intent, effort and emotion behind the words.
3. Medallia
Medallia’s experience management platform offers powerful listening features that can pinpoint sentiment in text, speech and even video.
Top 15 sentiment analysis tools to consider
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