How to charge a customer using chatGPT

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We have already covered several topics related to debt collection on our blog, but it is important to keep the information up to date. In this sense, we will present three tips on how to collect from a client efficiently and using artificial intelligence.

First of all, the guidelines talk about the importance of offering clear payment terms, maintaining a good relationship with the customer and having an action plan to deal with defaults. In addition, we will present a script suggested by ChatGPT to help you negotiate with customers via WhatsApp.

SEE BELOW 3 TIPS ON HOW TO CHARGE A CUSTOMER ON YOUR OWN CREDIT SYSTEM
Clarity and objectivity in payment conditions:
When offering your own credit, it is important that you establish the payment terms clearly and objectively.

Therefore, make sure that the customer understands the value of the installments, the due dates, the interest rates , and the consequences in case of default.

Maintain a good relationship with the customer:
A good relationship with your customers can be one of the best ways to avoid defaulting on your payments. Be friendly and helpful, and always be willing to help.

Therefore, keep in frequent contact to remind you of installments and to resolve any problems that may arise.

Watch this video and see tips on how to have an efficient collection process that maintains a good relationship with the customer!
YouTube video
Have an action plan to deal with default:
Unfortunately, it is not always possible to avoid defaulting . Therefore, it is important to have an action plan to deal with this situation.

Contact the customer to understand the reason for the default and try to reach an agreement so that they can regularize their situation.

HOW TO CHARGE A CUSTOMER VIA WHATSAPP USING CHATGPT SCRIPT
Below is a script suggested by chatGPT that will help you approach customers via WhatsApp.

The text below is what I explained to artificial intelligence as parameters for negotiation:

Maria owes R$250.00 to the store and you need to contact her to renegotiate the debt. The interest charged will be 5% per month in up to 5 installments.

If you realize that Maria is going to give up, you can charge 4% interest and pay in up to 8 installments.

That is, the answers need to be firm and short, showing Maria that we are interested in resolving her financial issue as soon as possible. I will start the conversation.

See a billing script:
Human: Hello, I'm Maria and I would like to renegotiate a debt I have with you. Can you help me?

ChatGPT: Hello, this is the store's collections team. I would like to know if we can find a solution together to regularize this financial issue.

Human: Hello, yes.

I owe money and I don't remember the correct amount.

ChatGPT: I understand. In this case, I can inform you overseas chinese in worldwide data that the current debt is R$250.00. Would you like to know more details about the payment options we can offer so that you can settle this financial debt?

Human: Yes, how many times can you do it?

ChatGPT: We can pay in up to 5 interest-free installments, or in up to 8 installments with reduced interest, if you prefer. Which installment option would be most suitable for you?

Human: I need it in 8 installments. How much would the installment be?

ChatGPT: With the 8-month installment plan, the value of each installment would be R$35.27, including the reduced interest. It is important to remember that the installments must be paid within the established deadline to avoid additional charges. Can we continue with the 8-month installment plan?