Learn how to charge more efficiently

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Do you know how to effectively charge a client without appearing pushy and disrespectful?

Knowing how to respect the appropriate time to bill each client is important, but do you know what benefits you get from billing a client in advance?

Talking about billing is a necessary topic . After all, any business owner knows that knowing how to do this in the best way is essential to maintaining a good relationship with customers, but also not failing to receive payments within the appropriate period, especially when we are talking about high-risk customers. Have you ever stopped to think about how delicate this can be?

What do you think about understanding more about this subject by reading it in full here? Check out this article from Meu Crediário that will help you understand more and more the needs and expectations of customers who seek out your business. What do you think?

Happy reading!

HOW TO CHARGE YOUR CUSTOMERS?
If I'm being really honest here, I can say that no one likes to charge and no one likes to be charged, right? However, unfortunately or fortunately, this is necessary.

When it comes to collections, the biggest challenge is knowing how to do it using the correct tone, which is polite but also efficient. Do you know how to do it?

To begin, I have separated some strategies that can be lawyer database effective and help you with this:

COVER, BUT ALWAYS BE EXTREMELY POLITE;
TRY TO START WITH AN IMPERSONAL APPROACH;
FACILITATE PAYMENT POSSIBILITIES FOR THE CUSTOMER;
TRULY UNDERSTAND WHAT IS GOING ON WITH THE CLIENT;
CHOOSE GOOD COMMUNICATION CHANNELS;
KNOW THE RIGHT TIME TO CHARGE.
I know it's not easy, but following some of these steps will make the situation much more comfortable for those involved. The best thing to do is to understand what works best for you.

Want to know how to charge your customers in the best way? Check out our video on YouTube and learn more about the subject!
YouTube video
ADVANCE PAYMENT: UNDERSTAND THE BENEFITS OF DOING THIS
First of all, respecting a longer period of time to charge clients is something you need to pay close attention to. It's good to have a deadline to start charging, but is your deadline the best?

If you think about it, if you wait 60 days to charge a customer who has paid in 4 or 5 installments on credit, will you start charging them when they are about to pay the second installment? With 2 installments overdue? Is this really a good way to do it?

If you wait too long, you may miss the opportunity to bill a customer who could become a good customer for your operation. Think about it carefully. When dealing with some customers, whether they want to or not, you can get ahead of the game and start billing them much sooner.

Just looking at how long it will take to collect the bill is not the best option. There are clients you can start paying earlier and others later. The important thing is to know how to understand and evaluate how to collect the bill in the most efficient way possible. Let's get started!

WHAT IS THE LIKELIHOOD OF A CUSTOMER PAYING?
This is the first point you need to take into account. Customers with different credit ratings, in theory, tend to pay their bills in different ways. Anyone who has done credit scoring knows that customers A and B are much more likely to pay than customers D and F.

However, this information alone is not enough. Each type of classification may also have a completely different approach. For example, with customer A, you just need to send a billing message via SMS and you will see the results you are looking for.

For customers with a lower score, other major actions, such as phone calls, are more necessary. In this case, you can even take early action to collect the payment. For example, you can remind them three days before the due date that it is time to pay, but before the installment is due, it is best to just send a simple SMS. Major actions are not necessary, except in cases of a more serious history and delays of more than 15 days. This is the case for negative reporting after about 25 days of delay, do you understand?

Do you agree that, in this case, there is no reason to wait 90 days to take action?

During this time, the customer may have already negotiated with other establishments and not with yours. This culture of charging in advance may be difficult for you to implement in your store because you are more concerned about it than the customer, but know that it is effective.

Remember: it's your recovery that's at stake. So what action are you going to take?