What should you look for in unified communications software?
Posted: Sat Jan 25, 2025 10:11 am
When choosing a collaborative communication tool, here are the factors you should prioritize:
Communication Channels : Make sure the platform integrates multiple channels, including video conferencing, audio calls, instant messaging, email, and screen sharing, all in one place.
Collaboration Features : Select a unified communications platform that can handle basic collaboration needs such as file sharing, unified messaging, and task management for real-time collaboration.
Ease of use : An intuitive interface is key for rapid adoption and minimal training.
Integration capability : It should blend seamlessly with existing business tools, such as CRM, project management software, or email platforms, to streamline workflow.
High security and compliance : Unified communications platforms often handle sensitive information. They must have security mechanisms such as end-to-end encryption and compliance with industry standards such as GDPR, HIPAA or ISO certifications.
Scalability : The platform you choose should be able to scale to meet your communication goals . Opt for solutions with tiered pricing or customization options to meet your changing needs.
Did you know? The unified communications and collaboration (UC&C) market is expected to reach €1 billion in 2009 and $222.61 billion by 2030, proving how important centralized and unified communications platforms are for your organization
Top 15 Unified Communications Platforms You Can Use
We've curated a list of the top 15 unified communications platforms to simplify partners email lists business communications, boost collaboration, and streamline workflows for modern enterprises.
Let's get into details
1. ClickUp (Best for Project Management and Collaboration All in One)
Our first choice is ClickUp
the world’s first project management app that unifies communication and work management and powers it with AI to unlock unprecedented productivity.
Whether you're managing projects, delegating tasks, or facilitating team discussions, this platform does it all, reducing inefficiencies and improving collaboration.
Communication between clients, executives, and managers is streamlined through forms and the assignment of tasks and lists. ClickUp is perfect for working with large teams and managing them all with the Teams feature.
Christian Gonzalez, National Chamber of Commerce
Discover how the Everything for Work app connects your conversations to your tasks ClickUp Chat brings all your discussions and tasks together into one unified platform, ensuring that everything you need to communicate and collaborate is seamlessly integrated. Enjoy one-on-one discussions, lively group messages, and insightful comments on tasks or documents—all without having to switch apps.
Share detailed discussions by screen recording with ClickUp Clips . This revolutionary tool for remote teams or asynchronous communication prevents misunderstandings and encourages clarity.
Want to improve your discussions? Collaborate seamlessly with other team members and hold convenient brainstorming sessions using ClickUp Whiteboard to plan effectively. The intuitive interface offers touch gestures to sketch and draw your vision on the fly, so all team members can make changes as and when they can.
And the best part? To eliminate clutter, Whiteboard integrates with other features like ClickUp Docs and ClickUp Chat.
Communication Channels : Make sure the platform integrates multiple channels, including video conferencing, audio calls, instant messaging, email, and screen sharing, all in one place.
Collaboration Features : Select a unified communications platform that can handle basic collaboration needs such as file sharing, unified messaging, and task management for real-time collaboration.
Ease of use : An intuitive interface is key for rapid adoption and minimal training.
Integration capability : It should blend seamlessly with existing business tools, such as CRM, project management software, or email platforms, to streamline workflow.
High security and compliance : Unified communications platforms often handle sensitive information. They must have security mechanisms such as end-to-end encryption and compliance with industry standards such as GDPR, HIPAA or ISO certifications.
Scalability : The platform you choose should be able to scale to meet your communication goals . Opt for solutions with tiered pricing or customization options to meet your changing needs.
Did you know? The unified communications and collaboration (UC&C) market is expected to reach €1 billion in 2009 and $222.61 billion by 2030, proving how important centralized and unified communications platforms are for your organization
Top 15 Unified Communications Platforms You Can Use
We've curated a list of the top 15 unified communications platforms to simplify partners email lists business communications, boost collaboration, and streamline workflows for modern enterprises.
Let's get into details
1. ClickUp (Best for Project Management and Collaboration All in One)
Our first choice is ClickUp
the world’s first project management app that unifies communication and work management and powers it with AI to unlock unprecedented productivity.
Whether you're managing projects, delegating tasks, or facilitating team discussions, this platform does it all, reducing inefficiencies and improving collaboration.
Communication between clients, executives, and managers is streamlined through forms and the assignment of tasks and lists. ClickUp is perfect for working with large teams and managing them all with the Teams feature.
Christian Gonzalez, National Chamber of Commerce
Discover how the Everything for Work app connects your conversations to your tasks ClickUp Chat brings all your discussions and tasks together into one unified platform, ensuring that everything you need to communicate and collaborate is seamlessly integrated. Enjoy one-on-one discussions, lively group messages, and insightful comments on tasks or documents—all without having to switch apps.
Share detailed discussions by screen recording with ClickUp Clips . This revolutionary tool for remote teams or asynchronous communication prevents misunderstandings and encourages clarity.
Want to improve your discussions? Collaborate seamlessly with other team members and hold convenient brainstorming sessions using ClickUp Whiteboard to plan effectively. The intuitive interface offers touch gestures to sketch and draw your vision on the fly, so all team members can make changes as and when they can.
And the best part? To eliminate clutter, Whiteboard integrates with other features like ClickUp Docs and ClickUp Chat.